Company Descriptions:
Launched in January 2017, Khalti is a leading mobile wallet, payment gateway, and service provider in Nepal. As an emerging online payment solution, Khalti enables users to conveniently pay for various services, including utility bills, hotel bookings, movie tickets, domestic flights, events, and more.
Our platform caters to over hundreds of merchants across Nepal, offering seamless payment options through e-banking, smart banking, cards, and wallets. Khalti extends its reach beyond mobile app users, with over 100,000 POS and Agent Network locations providing services to end-users.
Enterprise Sales Officer Job Description:
Khalti Digital Wallet has announced the vacancy for the role of IT Support Officer, Recruitment 2024. Those candidates who are interested in this IT Support Officer recruitment can apply online from Today to 02/29/2024 . Read the notification for recruitment eligibility, post-selection procedure, age limit, pay scale, and all other information.
Are you passionate about providing top-notch IT support? We are looking for a highly motivated IT Support Officer to join our team. As an integral member, you will specialize in hardware and software support, ensuring the seamless operation of laptops and printers within our corporate offices.
IT Support Officer Vacancy at Khalti Digital Wallet in Head Office
| Organization | Khalti Digital Wallet |
| Position | IT Support Officer |
| Number of Required | few |
Responsivities of IT Support Officer:
As an IT Support Officer, you will play a crucial role in diagnosing and resolving hardware and software issues efficiently. Your responsibilities will encompass hardware troubleshooting, software problem-solving, and maintaining a reliable technological infrastructure.
1.Hardware Responsibilities:
- Diagnose and troubleshoot hardware issues with laptops and printers.
- Perform repairs and replacements of faulty hardware components.
- Maintain an inventory of spare parts for timely interventions.
- Implement preventative maintenance strategies to minimize hardware failures.
- Stay updated on the latest hardware technologies and best practices.
2.Software Responsibilities:
- Resolve software issues on laptops and printers.
- Assist with software installations, updates, and configuration management.
- Provide technical support to users via phone, email, and in-person.
- Monitor system performance and proactively identify potential software issues.
- Adhere to company security policies and procedures during software configurations.
3.Other Office Support:
- Prioritize and respond promptly to hardware and software support requests.
- Liaise with other IT departments for complex issue resolution.
- Document all support activities for future reference.
- Identify recurring issues and suggest preventive improvements.
- Participate in IT projects related to hardware and software deployments.
Required Skill, Qualification for IT Support Officer:
- Relevant degree or certification in IT or a related field.
- Proven experience in hardware and software support.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
How to Apply:
Interested Candidate scroll down to see the apply for job button and clicked on it
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